Group in top 10 Mystery Shopping Agencies

Lancaster, July 15th 2002 - In its annual Market Research League Tables, MARKETING, the leading industry magazine, has found that Teleconomy Group is the 2nd fastest growing research agency with 81% revenue growth for 2001.

Commenting on the news, Philip Low, chief executive of the group said " We believe this achievement reflects our customers' confidence in the quality of our research, and highlights why we are different from other research agencies. We intend to sustain this growth in our future expansion plans."

Teleconomy interprets meaning in customer interaction with media channels including mobile communications, the Internet, Interactive TV, and call centres and has developed close working relationships with academic institutions internationally. It also uniquely owns its own call centre in Lancaster, and is ranked as one of the top ten mystery shopping agencies in the UK.

Endorsing the differentiated research approach, Michael Hulme chairman of the group stated "We don't do work that doesn't require us to think. Teleconomy research is academically informed and rooted in commercial reality, the combination of which appeals to our blue chip customer base."

For further information please contact enquiry@teleconomy.com

Teleconomy Group Plc
Research House
Caton Road
Lancaster
LA1 3PE
Tel: 01524 382000

Teleconomy seek to understand and comment on organisational and consumer behaviours. Central to our approach is the understanding of evolving behaviours to inform future-oriented forecasting. Teleconomy employ a multi-disciplinary approach to our research, interpretations and consultancy. This approach combines insights and theory from academic fields including sociology, anthropology, psychology, management science, business research, literary theory and philosophy with empirical data collection/studies and practical understandings of the commercial issues and challenges facing organisations.