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NEW SURVEY ASSESSES UK INTERNATIONAL BUSINESS TRAVELLERS
NEW SURVEY ASSESSES UK INTERNATIONAL BUSINESS
TRAVELLERS
Lancaster, 12th August 2002 – Teleconomy, the
research consultancy and knowledge centre has announced
the launch of a new study that will assess the experience
of international business travellers from the UK.
The new study forms part of the group’s Consuming
mobility research programme and represents the vision
of the impact of technology and mobility on society.
The study will provide a series of empirical research
projects predominantly exploring user behaviour and
the mobility of consumers in an attempt to explore
what the future will look like and how the consumption
of mobility impacts an increasingly networked way
of life.
In the first part of Teleconomy’s Consuming
Mobility programme, the research will explore and
measure key aspects of a business or work related
journey. The project is endorsed by Professor John
Urry of Lancaster University, a leading international
sociologist, and who will act as a consultant to the
project.
“Understanding the profile of Business Travellers,
their needs, behaviour and attitudes towards the travelling
experience will provide an insight into this economically
important segment and help B2B supplier organisations
and service providers to manage current and future
change” commented Philip Low, chief executive
officer of Teleconomy.
The exposure of international business travellers
to a wide range of service delivery options and experiences
whilst mobile is unique and Teleconomy believes that
managing the expectations and experiences of this
segment is increasingly important over the next 12-18
months as economic volatility continues to prevail.
In this first stage of a larger research programme,
UK based Outbound Business Travellers will be questioned
about their business travelling experiences, their
needs assessed and their behaviour interpreted to
provide a holistic view of the travelling experience.
Editors
For further information please contact enquiry@teleconomy.com
Teleconomy Group Plc
Research House
Caton Road
Lancaster
LA1 3PE
Tel: 01524 382000
Teleconomy seek to understand and comment on organisational
and consumer behaviours. Central to our approach is
the understanding of evolving behaviours to inform
future-oriented forecasting. Teleconomy employ a multi-disciplinary
approach to our research, interpretations and consultancy.
This approach combines insights and theory from academic
fields including sociology, anthropology, psychology,
management science, business research, literary theory
and philosophy with empirical data collection/studies
and practical understandings of the commercial issues
and challenges facing organisations.
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